The Team Behind Your Success
Dedicated professionals committed to making your training events exceptional
Our Philosophy
At ContactPointe, we believe that exceptional service comes from exceptional people. Our team isn't just processing orders. We're building partnerships. When you work with us, you get a dedicated team that knows your preferences, anticipates your needs, and treats your events with the same care you would.
That's why our clients stay with us for years, even decades. We're not the cheapest option, and we're not trying to be. We're the option that lets you sleep easy knowing your training event is in capable hands.
What Sets Our Team Apart
The qualities that define the ContactPointe experience
Responsive Communication
Our team responds within hours, not days. When you reach out, you'll connect with someone who knows your account and can help immediately.
Attention to Detail
We catch the things you might miss. From room setup to catering preferences, every detail is confirmed and double-checked.
Genuine Care
We're invested in your success. Your training events matter to us, and we treat every event as if our reputation depends on it, because it does.
Proactive Approach
We don't wait for problems to arise. Our team anticipates needs, confirms details in advance, and keeps you informed every step of the way.
Our Departments
Specialized teams working together to deliver seamless events
Account Management
Your dedicated point of contact for all training event needs. Our account managers build long-term relationships and understand your unique requirements.
- Dedicated account representatives
- Quick quote turnaround
- Personalized service
- Long-term partnership approach
Event Coordination
The team that makes it all happen. From facility booking to on-site logistics, our coordinators ensure every detail is perfect.
- Venue selection and booking
- Technology coordination
- Catering arrangements
- Last-minute change management
Technical Support
Experts in training technology who ensure your laptop classrooms, audio visual equipment, and hybrid setups work flawlessly.
- Laptop classroom setup
- Audio visual configuration
- Hybrid meeting technology
- On-site technical support
What Clients Say About Our Team
Real feedback from long-term clients
"One thing I can say is that Mark Dobson is outstanding. The level of customer service he has provided to me has always been great. He goes above and beyond in working with me."
Ron R.
VMTraining
"We've been a ContactPointe customer from the very beginning. Mark Dobson and crew have been awesome to work with. Mark is often a second set of eyes for me, catching things I may have missed."
Rob D.
Sage Software
"Anything that I threw at them or requested magically happened. ContactPointe is absolutely the best vendor I've ever worked with."
Tanya B.
Mattress Firm
Ready to Work With Us?
Experience the ContactPointe difference. Our team is ready to help you plan your next training event.
Let's Plan Your Next Event Together
Connect with our team and discover how we can make your training events exceptional