Monthly Maintenance -
We know your server is down before you do!
Businesses are increasingly dependent on networks and business systems. Without a monthly monitoring system, networks become outdated and vulnerable to security and operational deficiencies. ContactPointe will design, implement, and maintain a network maintenance plan in order to minimize downtime and increase performance and productivity in your business.
Examples of the tasks our trained professionals carry out during a monthly maintenance include:
- Documentation of the network
- Address any problem-causing issues resulting from "Server Error" logs
- Apply all Critical service packs and software upgrades
- Inspect the capacity of hard disk drives and monitor usage
- Verify that backup procedures work properly
- Inspect the Internet/mail server including a review of all error logs and the periodic cleansing of queues
- Upgrade firmware in Firewall's and verify correct operation
- Test network speed and Internet connection
- Ensuring virus updates are applied and review virus activity logs
- Address any miscellaneous workstation-related issues that do not warrant a specific visit
- Discuss current issues and future requirements
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