Documentation Services Proper documentation of a system’s configuration and practices is a key component in the reliable protection of corporate data. It helps guarantee consistency during routine transitions such as staff-turnover and is crucial to the efficient and accurate recovery of systems after a disaster. ContactPointe provides a variety of expert documentation services for both new and existing backup and storage systems and the environments in which they reside. Our documentation packages are popular with pharmaceutical and genetics companies, educational institutions, financial companies, and other organizations concerned with the adherence to standards, precise procedures, and service-level agreements. After one or more visits to the client site, a senior member of the ContactPointe staff creates documentation of the client’s system. All documentation is subject to review by a technical team prior to final submission to the client.
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