Businesses are increasingly dependent on networks and business systems. Without a monthly monitoring system, networks become outdated and vulnerable to security and operational deficiencies. ContactPointe will design, implement, and maintain a network maintenance plan in order to minimize downtime and increase performance and productivity in your business.
Examples of the tasks our trained professionals carry out during a monthly maintenance visit include:
- Documentation of the existing network
- Addressing any problem-causing issues resulting from "Server Error" logs
- Application of all Critical service packs and software upgrades
- Inspection of the capacity of hard disk drives and monitor usage
- Verification that backup procedures work properly
- Inspection of the Internet/mail server, including a review of all error logs and the periodic cleansing of queues
- Upgrading firmware in Firewalls and verifying correct operation
- Testing speed of network and Internet connection
- Ensuring virus updates are applied and reviewing virus activity logs
- Addressing any miscellaneous workstation-related issues that do not warrant a specific visit
- Discussion of current issues and future requirements
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