Six Sigma Yellow Belt Certification Class

Course Outline

Description: This three day course provides an overview of the Six Sigma “DMAIC” phases. Attendees learn valuable information from each DMAIC phases that can be used in Six Sigma projects in their organizations to reduce process variation and/or costs.

Duration: 3 Days

Objectives:
After completing this course, students will be able to:

· Develop familiarity with the language of Six Sigma

· Gain exposure to and practice some Six Sigma tools in the context of a real business case

· Determine what types of projects are candidates for improvement using Six sigma methodology

· Identify potential projects that are candidates for the DMAIC or DFSS methods

· Practice techniques to ensure project success

· Develop practical Six Sigma knowledge based on application of DMAIC and DFSS to a case study

Course Content:

Day 1:

A. Introduction

a. Objective of Class

b. Why Six Sigma

c. History of Six Sigma

d. Six Sigma Successes

e. Six Sigma Terms

f. Case Study Introduction

B. DMAIC Process

a. Define

b. Measure

c. Analyze

d. Improve

e. Control

f. Case Study

C. Process Mapping

a. Boundaries

b. Capabilities

c. Process Steps

d. Sequencing Steps

e. Flowcharting

f. Case Study

Day 2:

A. Review Day 1

B. Data Collection

a. SIPOC Diagram

b. C&E Matrix

c. Failure Modes & Effects Analysis

d. Prioritizing via Pareto Chart

e. Calculation of Poor Cost of Quality (COPQ)

f. Case Study

C. Case & Effect/ Fishbone Analysis

a. Root Cause Analysis

b. Equipment/ People/ Methods/ Materials

c. Variations

d. Develop Fishbone Diagram

e. Case Study

Day 3:

A. Review Day 2

B. Control Management

a. Planning for Control

b. Control Charts

c. Managing according to Process

d. Documenting

e. Out of Control Flags and Reactions

f. Case Study

C. Review & Questions

D. Certification Exam

E. Class Survey