Outlook 2010: Advanced

Course Outline

Duration: 1 Day

Description: This course builds on the skills and concepts taught in Outlook 2010: Intermediate. Students will learn how to stay current with colleagues via the Outlook Social Connector. They will learn advanced techniques for managing managing and maintaining their mailboxes. Students will create and work with notes and Journal entries, share Outlook calendars and contacts, create customized e-mail templates, and use mail merge to send personalized messages to groups of contacts.

Course Contents:

Unit 1: Collaboration

Topic A: Connecting with colleagues via Outlook Social Connectors

Topic B: Staying informed with RSS

Unit 2: Mailbox management

Topic A: Managing your mailbox

Topic B: Archiving your mail

Unit 3: The Notes and Journal folders

Topic A: Recording information with notes

Topic B: Tracking activities with the Journal

Unit 4: Calendars and contacts

Topic A: Managing your calendar

Topic B: Managing contacts

Unit 5: Mail merges and templates

Topic A: Performing mail merges

Topic B: Working with templates