Outlook 2003: Basic

Course Outline

Duration: 1 Day

Prerequisites: Basic or equivalent experience

Unit 1: Outlook 2003 basics

Topic A: An introduction to Outlook 2003

Topic B: Exploring Outlook Today

Topic C: Using Help

 

Unit 2: Outlook email

Topic A: Email accounts

Topic B: Email messages

Topic C: Handling messages

 

Unit 3: Managing e-mail and contacts

Topic A: Managing e-mail

Topic B: Printing messages

Topic C: Working with address books

 

Unit 4: Contact Management

Topic A: Managing contacts

Topic B: Categories

 

Unit 5: Tasks

Topic A: Working with tasks

Topic B: Managing tasks

 

Unit 6: Managing appointments and events

Topic A: Creating and sending appointments

Topic B: Categorizing appointments

Topic C: Modifying appointments

Topic D: Working with events

 

Unit 7: Meeting and responses

Topic A: Working with meeting requests

Topic B: Responding to meeting requests

Topic C: Handling meeting responses

Topic D: Using Microsoft NetMeeting

 

Unit 8: Customizing Outlook

Topic A: Working with personal folders

Topic B: Organizing folders

Topic C: Working with signatures

Topic D: Using voting buttons

Topic E: Interacting with the Internet


Appendix A: Instant messaging
Topic A:
Sending and receiving instant messages
Appendix B: MOS exam objectives map
Topic A:
Comprehensive exam objectives