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Managing
Performance |
Course Outline
Duration:
1 Day
Description: This
course teaches students the basics of creating a
performance plan and the appraisal process. Students will learn how to conduct
a performance-planning meeting, document the performance plan, provide positive
and constructive feedback, coach employees during the appraisal period,
appraise employee's performance, conduct an appraisal discussion, and document
an appraisal. Course activities also cover communicating to performance
problems to employees, making performance improvements, conducting a status
meeting, and documenting ongoing communication. Students will also learn how to
respond to a defensive employee, resolve conflict in an appraisal discussion,
and understand the laws governing the appraisal process to reduce the risk of
legal challenge. The manual is designed for quick scanning in the classroom and
filled with interactive exercises that help ensure student success.
Course Contents: