|
|
From
Technical Specialist to Supervisor
|
Course Outline
Duration:
1 Day
Description: This book is designed to help
you make the transition from technical expert to people management. The basic
building blocks of communicating, motivating, and delegating are clearly
presented. In addition, completing the Technical Supervisor Action Plan will
help you implement your new supervisory skills on the job.
Part 1: The Transition:
Getting Off to a Good Start
- Make the Transition a Manageable Process
- Before You Begin the Transition
- Starting the Transition Process
- Avoiding Predictable Trouble Pockets
- Understanding the Technical Types
- Proactive Management
- Technical Supervisors’ Transition Lessons
Part 2: Communication:
Skills for Technical Supervisors
- Communication Challenges Facing Technical Supervisors
- Challenge 1: Understanding Your Personal Style
- Challenge 2: Meeting Interpersonal Communication Demands
- Challenge 3: Developing Situational Strategies
- Technical Supervisors’ Communication Lessons
Part 3: Motivation:
Creating Incentives
- Motivational Issues
- Motivational Theories
- Motivational Basics
- Unique Motivation Needs of Technical Experts
- What Motivates Technical Supervisors?
- Motivational Challenges Facing Technical Supervisors
- Challenge 1: Overcoming Trouble Pockets
- Challenge 2: Creating a Positive Climate
- Challenge 3: Finding Incentives for Your Technical Team
- Challenge 4: Managing Change
- Technical Supervisors’ Motivation Lessons
Part 4: Delegation:
Learning to Let Go
- Delegation Skills Overview
- Delegation Challenges Facing Technical Supervisors
- Challenge 1: Determine with Whom You Can Let Go
- Challenge 2: Select the Appropriate Strategy
- Challenge 3: Be Sensitive to the Needs of Others
- Challenge 4: Manage Performance and Monitor Progress
- Technical Supervisors’ Delegation Lessons
Part 5: Planning for
Further Development
- Develop a Plan of Action
- Manage Your Job and Advance Your Career
- Politics Can Be Fun
- Technical Supervisors’ Final Recommendations
