Diversity

Course Outline

Duration: 1 Day

Description: This course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Course Contents:

Unit 1: Fundamentals of diversity

• Topic A: Overview of diversity
• Topic B: Advantages of diversity

Unit 2: Identifying differences

• Topic A: Cultural differences
• Topic B: Personality styles
  
  

Unit 3: Overcoming barriers to diversity

• Topic A: Barriers to diversity
  
  

Unit 4: Communicating in a diverse workforce

• Topic A: Effective communication
  
  

Unit 5: Managing Diversity

• Topic A: Manage diversity in a workforce