Change Management

Course Outline

 

Description: With today's fast-paced and hectic way of doing business, change in the workplace has become an everyday reality. Change happens rapidly and sometimes with very little notice. Major changes such as mergers, takeovers, and layoffs can leave employees feeling confused, fearful, or disheartened. CHANGE MANAGEMENT helps managers work through organizational change with strategies for providing positive leadership while dealing effectively with resistance and other trouble spots. The newly updated third edition includes competency assessments to help managers become adept change leaders who will inspire and motivate their employees.

 

Duration: 1 Day

 

 

Introduction

  • Getting the Most from This Book
  • Assumptions About Change

Part 1: Facing Change

  • The Pace of Organizational Change
  • Where to Focus Your Efforts
  • Managing in Today's Changing Organization
  • The Importance of Continuous Learning
  • Organizational Responses to Change
  • The Leader's Role During Change
  • Five Elements to Change Planning
  • Preparing for Change
  • Five Phases in Planning for Change

Part 2: Understanding Change

  • Recognizing That Change Involves Loss
  • Common Losses from Workplace Change
  • Building Supportive Relationships to Ease Change
  • Transitioning Through Change
  • The First Reaction to Change: Denial
  • The Second Phase: Resistance
  • Using Ritual to Transition Out of Resistance
  • The Final Phases: Exploration and Commitment
  • Identifying the Phases in Your Team's Behavior
  • Management Strategies for Each Phase
  • Beware the Traps of Transitioning Too Quickly
  • Eight Guidelines for Leading Change

Part 3: Leading Change

  • Communicating About Change
  • Guidelines for Informing Your Team
  • Meeting with Employees Throughout the Change Process
  • Planning and Leading a Change Meeting
  • Formulating Your Message
  • Better Communication Through Active Listening
  • Setting the Stage for Engaging Your Team
  • Motivating Your Team to Get Involved
  • Six Steps for Setting Goals Together
  • Maintaining Employee Involvement
  • Becoming a Change Leader
  • Creating a Vision with Your Group

Part 4: Creating a Change Action Plan

  • An Action Plan for Success
  • Recommended Reading