Course Outline
Duration:
1 Day
Description: After completing
this book, you will have the critical skills to improve your spelling,
punctuation, usage and style, while avoiding the pitfalls of business writing,
and creating persuasive and more effective memos and letters. Ten key
techniques for effective communication will help you grow more confident in
your ability to express yourself clearly. Good business writing is as important
as ever. Being able to recognize and correct problems, avoid redundancies, and
define your communication goals are all critical factors for effective business
writing.
Course Content:
Unit 1: Back to Basics
Topic A: Mastering Spelling, Punctuation, and Usage
Topic B: Six Tips for Better Spelling
Topic C: Punctuation
Pointers
Topic D: Word Usage
Quiz
Unit 2: Choosing your words carefully
Topic A: Sharpening
Your Writing Style
Topic B: Deleting (Unnecessary) Redundancies
Topic C: Forming Parallel Construction
Topic D: Recognizing Cliches
Topic E: Avoiding Sexist Language
Unit 3: Improving your business writing
Topic A: Strengthening
Your Memos
Topic B: Using
E-Mail Effectively
Topic C: Ten
Tips for a Better Memo
Topic D: How to
Begin
Unit 4: Writing for special circumstances
Topic A: Special
Kinds of Business Writing
Topic B: Conveying
Bad News Tactfully
Topic C: When
the News Is Especially Sensitive
Topic D: Writing
Persuasively
Topic E: Using
the Motivated Sequence Outline
Unit 5: Knowing you audience
Topic A: Identifying Communication Styles
Topic B: Sensor/Action Style
Topic C: Thinker/Process
Style
Topic D: Feeler/People Style
Topic E: Intuitor/Idea
Style
Topic F: Writing to Specific Styles
Topic G: Ten
Techniques for Effective Communication
Topic H: Voluntary Learning Contract
Topic I: Answer
Keys
Topic J: Additional
Reading
