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Course 2272 |
Implementing and
Supporting Microsoft Windows XP Professional
Course Outline
Duration:
5 Days
Introduction:
The purpose
of this course is to address the implementation and desktop support needs of
customers that are planning to deploy and support Microsoft Windows XP
Professional in a variety of stand-alone and network operating system
environments. It provides in-depth, hands-on training for Information
Technology (IT) professionals responsible for the planning, implementation,
management, and support of Windows XP Professional.
Objectives:
At the
end of the course, students will be able to:
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Plan and install Windows
XP Professional. |
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Automate an installation
of Windows XP Professional. |
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Configure and manage
hardware on a computer running Windows XP Professional. |
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Manage disks. |
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Configure and manage
file systems. |
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Troubleshoot the boot
process and other system issues. |
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Configure and support
Transmission Control Protocol/Internet Protocol (TCP/IP). |
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Configure the desktop
environment, and use profiles to control desktop customization. |
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Configure security,
privacy, and connection settings for Internet Explorer. |
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Configure Windows XP
Professional to operate on Microsoft networks. |
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Support remote users. |
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Configure Windows XP
Professional for mobile computing. |
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Monitor resources and
performance. |
Module 1: Installing
Microsoft Windows XP Professional
The following topics are
covered in this module:
Lessons
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Planning an Installation
of Microsoft Windows XP Professional |
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Installing Windows XP
Professional |
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Upgrading to Microsoft
Windows XP |
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Transferring User
Settings and Files by Using the USMT |
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Performing
Post-Installation Tasks |
At the end of this module,
you will be able to install Windows XP Professional and upgrade from Microsoft
Windows 98 to Windows XP Professional. This includes:
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Planning a Microsoft
Windows XP Professional Installation. |
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Installing Windows XP
Professional. |
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Transferring User
Settings by Using the USMT. |
Module 2: Automating an
Installation of Microsoft Windows XP Professional
The following topics are
covered in this module:
Lessons
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Introduction to
Automating an Installation of Windows XP Professional |
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Creating Answer Files |
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Creating a Uniqueness
Database File |
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Performing an Automated
Installation of Windows XP Professional |
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Introduction to Creating
and Deploying an Image |
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Preparing a Reference
Computer |
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Creating, Testing, and
Deploying an Image |
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Remote Installation
Services |
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Managing Security
Settings by Using Security Center |
At the end of this module,
you will be able to automate the Setup program to install Windows XP
Professional without user intervention by using answer files and Uniqueness
Database Files (UDFs). This includes:
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Creating an answer file
by using the Setup Manager Wizard. |
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Running Sysprep. |
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Performing a Windows
Welcome Installation. |
Module 3: Configuring
Hardware on a Computer Running Microsoft Windows XP Professional
The following topics are
covered in this module:
Lessons
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Installing and
Configuring Hardware Devices |
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Working with Drivers |
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Troubleshooting Hardware
Devices |
At the end of this module,
you will be able to configure hardware devices and drivers on a computer
running Windows XP Professional. This includes:
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Adding and removing
devices by using the Hardware Wizard. |
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Using Driver Rollback to
restore a device driver. |
Module 4: Managing Disks
The following topics are
covered in this module:
Lessons
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Working with Disk
Management |
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Working with Basic Disks |
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Working with Dynamic
Disks |
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Preparing Disks When
Upgrading to Windows XP Professional |
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Managing Disks |
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Defragmenting Volumes |
At the end of this module,
you will be able to configure disk drives and perform common disk management
tasks. This includes working with dynamic disks.
Module 5: Configuring and
Managing File Systems
The following topics are
covered in this module:
Lessons
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Working with File
Systems |
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Managing Data
Compression |
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Securing Data by Using
EFS |
At the end of this module,
you will be able to configure and manage file systems. This includes:
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Configuring disk
compression. |
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Securing files by using
EFS. |
Module 6: Troubleshooting
the Boot Process and Other System Issues
The following topics are
covered in this module:
Lessons
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Examining the Windows XP
Professional Boot Process |
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Controlling System
Settings During the Boot Process |
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Changing Startup
Behavior Using the Boot.ini File |
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Using Advanced Boot
Options to Troubleshoot Startup Problems |
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Using the Recovery
Console to Start the Computer |
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Restoring a Computer to
a Previous State |
At the end of this module,
you will be able to troubleshoot the boot process and other system issues.
Module 7: Configuring
TCP/IP Addressing and Name Resolution
The following topics are
covered in this module:
Lessons
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Configuring IP Addresses |
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Configuring Windows
Firewall |
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Troubleshooting IP
Addresses |
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Determining TCP/IP Name
Resolution Methods |
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Configuring a DNS and
WINS Client |
At the end of this module,
you will be able to configure TCP/IP addressing and name resolution. This
includes:
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Configuring IP addresses
for Windows XP Professional. |
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Configuring Windows
Firewall for Windows XP Professional. |
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Troubleshooting IP
Addresses for Windows XP Professional. |
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Configuring the DNS
Client for Windows XP Professional. |
Module 8: Configuring the
Desktop Environment
The following topics are
covered in this module:
Lessons
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Configuring User Desktop
Settings |
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Customizing the Desktop
Environment |
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Configuring System
Settings |
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Understanding How User
Profiles and Group Policy Affect Desktop Customization |
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Using Remote Assistance |
At the end of this module,
you will be able to configure desktop settings and understand how user profiles
and Group Policy affect desktop customization. This includes:
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Customizing the desktop. |
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Using Remote Assistance. |
Module 9: Configuring
Internet Explorer
The following topics are
covered in this module:
Lessons
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Configuring Security for
Internet Explorer |
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Configuring Privacy for
Internet Explorer |
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Configuring Connection
Settings for Internet Explorer |
At the end of this module,
you will be able to configure Internet Explorer.
Module 10: Configuring
Microsoft Windows XP Professional to Operate in Microsoft Networks
The following topics are
covered in this module:
Lessons
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Examining Workgroups and
User Accounts |
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Creating and
Authenticating Local User Accounts |
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Configuring Local
Security |
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Configuring Logon
Options in a Workgroup |
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Configuring Networking
Options in a Workgroup |
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Operating in a Domain |
At the end of this module,
you will be able to configure local user accounts to configure Windows XP
Professional to operate in an Active Directory directory
service domain or in a workgroup. This includes:
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Operating in a
workgroup. |
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Operating in a domain. |
Module 11: Supporting
Remote Users
The following topics are
covered in this module:
Lessons
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Establishing Remote
Access Connections |
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Connecting to Virtual
Private Networks |
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Configuring
Authentication Protocols and Encryption |
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Using Remote Desktop |
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Storing User Names and
Passwords to Facilitate Remote Connections |
At the end of this module,
you will be able to configure access to remote computers. This includes:
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Configuring a VPN
connection. |
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Configuring and using
Remote Desktop. |
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Storing user names and
passwords. |
Module 12: Configuring
Microsoft Windows XP for Mobile Computing
The following topics are
covered in this module:
Lessons
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Configuring Power
Management Options for Mobile Computing |
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Making Files, Folders,
and Web Pages Available for Offline Use |
At the end of this module,
you will be able to configure Windows XP Professional for mobile computing.
This includes configuring offline files.
Module 13: Monitoring
Resources and Performance
The following topics are
covered in this module:
Lessons
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Using Task Manager to
Monitor System Performance |
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Using Performance and
Maintenance Tools to Improve Performance |
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Monitoring Event Logs |
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Configuring Application
Compatibility |
At the end of this module,
you will be able to monitor and interpret system and performance information on
computers running Windows XP Professional. This includes:
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Using Task Manager and
Event Viewer. |
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Setting Application
Compatibility. |