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ACUCM 8 |
Administering Cisco Unified Communications Manager and Administering Cisco
Unity Connection
Course Outline
Duration:
6 Days
Description: : Administering Cisco Unified Communications
Manager (ACUCM) instructor-led course that teaches administrators how to
perform the most frequently requested administrative tasks for Cisco Unified
Communications Manager and IP phone installations. The course will provide the skills and
knowledge necessary to handle the addition of users, changing of user
preferences, basic phone installation, and all the day-to-day management needs
that are associated with an IP telephony system. The course lecture is based on Cisco Unified
Communications Manager 8.0.
Course
Contents:
Learn
what’s new in Cisco’s CUCM v8.0, including:
· Service Advertisement
Framework (SAF) and Call Control Directory
· VPN and ASA remote proxy via
Ip Phone
· Extension Mobility Cross
Cluster (EMCC)
· Intercompany Media Engine
(IME)
The
final two days are spent producing competent administrators of the Cisco Unity
products by integrating CUCM 8.0 and Cisco Unity Connection 8.0.
Heavily
weighted towards the lab side, the class is taught with each student working
with live Cisco equipment in the classroom.
Each table includes:
· CUCM publisher 8.0
· CUCM subscriber 8.0
· 2800 series Integrated
Services Router with DSP’s
· 3560 POE Switch
· Various models of 79xx
phones
· Access to Adtran 550 simulator with PSTN connections
Learn
the following through balanced lecture and labs:
· Activate required CUCM
services and Enterprise Parameters
· Eliminate DNS reliance
· Synchronize Publisher and
Subscriber
· Configure Data and Voice
VLAN’s
· Set up a working DHCP server
in CUCM
· Register IP phones three
different ways
· Register a third party SIP
phone
· Manage user accounts in CUCM
· Harden IP Phones
· Implement MGCP Gateways
· Create simple and complex
route patterns
· Make on-site and off-site
calls using Digit Manipulation
· Use the Dialed Number
Analyzer (DNA)
· Configure and use SRST
· Unlock the mystery of Call
Search Spaces and Partitions, including TOD CoS and
FAC
· Configure Call Coverage
· Configure Media Resources
including Conference Bridges and Music on Hold
· Enable User Features - Call
Park, Call Pick-up, DND, Intercom, Privacy
· Create Presence-enabled
Speed Dials
· Set up Unified Video
Advantage Cameras
On
day four, students will complete the CUCM and Unity Connection Integration and
finish the week with:
· Set up of Cisco Unity
Connection
· Adding Subscribers
· Creating Daily and Holiday
Schedules
· Create Custom Call Handlers
and Interview Handlers
· Audiotext Applications
· Unity System Monitoring and
Maintenance
· Others